Terms of Service
SAKB Frequently Asked Questions (FAQ)
Here, you’ll find answers to the most common questions our customers ask. If you can’t find what you’re looking for, feel free to contact our friendly customer service team.
Navigating Your SAKB Shopping Experience
Returns and Refunds
How do I place an order with SAKB?
If your order hasn’t been shipped yet, you can change or cancel it. Contact our customer service team as soon as possible, and we’ll do our best to help.
Can I modify or cancel my SAKB order?
It’s easy! Just browse our website, add items to your cart, and follow the checkout process. For a detailed guide, check out our “How to Place an Order” page.
Does SAKB offer gift wrapping services?
Yes, we do! You can select gift wrapping during checkout for a small additional fee.
Understanding SAKB’s Shipping Process
How do I know what size to order?
Check our size guide on each product page. It provides detailed measurements to help you find the perfect fit.
Are your products true to size?
We do our best to ensure our sizing is accurate. However, if you’re between sizes, we recommend ordering the larger size for a more comfortable fit.
Do you restock items that are sold out?
We often restock popular items. If something you want is sold out, you can sign up for email notifications on the product page to be alerted when it’s back in stock.
Returns and Refunds
What is your return policy?
You can return most items within 14 days of receiving them. The item must be unworn, unwashed, and in its original packaging with all tags attached.
How do I return an item?
Contact our customer service team for a return form. Fill it out, pack the item securely, and send it back to us. Check our Refund Policy for the full process.
How long does it take to process a refund?
Once we receive your return, we’ll inspect it within 2-3 working days. If approved, your refund will be processed, and it should appear in your account within 5-10 working days.
Products and Sizing
How do I know what size to order?
Check our size guide on each product page. It provides detailed measurements to help you find the perfect fit.
Are your products true to size?
We do our best to ensure our sizing is accurate. However, if you’re between sizes, we recommend ordering the larger size for a more comfortable fit.
Do you restock items that are sold out?
We often restock popular items. If something you want is sold out, you can sign up for email notifications on the product page to be alerted when it’s back in stock.
Account and Privacy
Do I need to create an account to shop?
No, you can check out as a guest. However, creating an account makes future shopping easier and allows you to track your orders.
Is my personal information safe with SAKB?
Absolutely! We use secure systems to protect your information. Check our Privacy Policy for more details on how we handle your data.
Promotions and Discounts
Do you offer student discounts?
Yes, we offer a 10% discount for students. Contact our customer service team with proof of your student status to receive your discount code.
How can I stay updated on your latest promotions?
Sign up for our newsletter on our website to receive updates on our latest promotions and new arrivals.
If you have any other questions, don’t hesitate to reach out to us at [insert contact email] or call us at [insert phone number]. We’re here to help make your SAKB shopping experience amazing!